1. General Provisions This Personal Data Processing Policy is prepared in compliance with the requirements of the Federal Law No. 152-FZ dated July 27, 2006, "On Personal Data" (hereinafter referred to as the Personal Data Law) and establishes the procedure for processing personal data and the measures taken by LLC "PERSPEKTIVA OFT" (hereinafter referred to as the Operator) to ensure the security of personal data.
1.1. The Operator’s paramount objective and a fundamental condition of its operations is to respect and uphold the rights and freedoms of individuals when processing their personal data, including protecting their rights to privacy, and to personal and family confidentiality.
1.2. This Policy of the Operator regarding personal data processing (hereinafter referred to as the Policy) applies to all information that the Operator may obtain about visitors to the website http://mphelp.pro.
2. Key Terms Used in the Policy2.1. Automated processing of personal data – processing of personal data by means of computer technology.
2.2. Blocking of personal data – temporary suspension of personal data processing (except where processing is necessary to clarify personal data).
2.3. Website – a collection of graphical and informational materials, computer programs, and databases that ensure accessibility via the internet at the web address http://mphelp.pro.
2.4. Personal data information system – a combination of personal data contained in databases and the information technologies and technical means used to process such data.
2.5. Depersonalization of personal data – actions as a result of which it becomes impossible to identify, without the use of additional information, the specific User or other personal data subject to whom the personal data belong.
2.6. Processing of personal data – any action (operation) or set of actions (operations), performed with or without the use of automated means, relating to personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transmission (dissemination, provision, access), depersonalization, blocking, deletion, or destruction of personal data.
2.7. Operator – a state body, municipal authority, legal entity, or individual who independently or jointly with others organizes and/or carries out personal data processing and determines the purposes of processing, the scope of personal data to be processed, and the actions (operations) performed on personal data.
2.8. Personal data – any information relating directly or indirectly to a specific or identifiable User of the website http://mphelp.pro.
2.9. Personal data authorized by the data subject for dissemination – personal data for which the data subject has granted consent to make accessible to an unlimited number of persons, in the manner prescribed by the Personal Data Law (hereinafter referred to as "personal data authorized for dissemination").
2.10. User – any visitor to the website http://mphelp.pro.
2.11. Disclosure of personal data – actions aimed at revealing personal data to a specific individual or a defined group of individuals.
2.12. Dissemination of personal data – any actions aimed at disclosing personal data to an indefinite group of persons (transmission of personal data) or making personal data accessible to an unlimited number of persons, including publication in mass media, posting on information and telecommunication networks, or providing access to personal data by any other means.
2.13. Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to a foreign state authority, foreign individual, or foreign legal entity.
2.14. Destruction of personal data – any actions as a result of which personal data are irreversibly destroyed, making further restoration of personal data within the personal data information system impossible, and/or physical carriers of personal data are destroyed.
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3. Basic Rights and Obligations of the Operator3.1. The Operator has the right:
- to receive from the data subject accurate information and/or documents containing personal data;
- in the event the data subject withdraws consent to personal data processing or submits a request demanding cessation of personal data processing, the Operator is entitled to continue processing personal data without the data subject’s consent if grounds exist for such processing as specified in the Personal Data Law;
- independently to determine the scope and list of measures necessary and sufficient to comply with obligations established by the Personal Data Law and related regulatory legal acts, unless otherwise provided by the Personal Data Law or other federal laws.
3.2. The Operator is obligated:
- to provide the data subject, upon request, with information relating to the processing of their personal data;
- to organize personal data processing in accordance with the legislation of the Russian Federation;
- to respond to requests and inquiries from data subjects and their legal representatives in compliance with the requirements of the Personal Data Law;
- to provide the authorized body for protection of data subjects’ rights, upon its request, with the necessary information within 10 days from the date of receiving such a request;
- to publish or otherwise ensure unlimited public access to this Personal Data Processing Policy;
- to implement legal, organizational, and technical measures to protect personal data against unauthorized or accidental access, destruction, alteration, blocking, copying, disclosure, dissemination, and other unlawful actions concerning personal data;
- to cease transmission (dissemination, provision, access) of personal data, terminate processing, and destroy personal data in the manner and under the circumstances stipulated by the Personal Data Law;
- to fulfill other obligations prescribed by the Personal Data Law.
4. Basic Rights and Obligations of Personal Data Subjects4.1. Personal data subjects have the right:
- to obtain information relating to the processing of their personal data, except in cases provided for by federal laws. Such information shall be provided by the Operator to the data subject in an accessible form and shall not contain personal data relating to other data subjects, unless there are lawful grounds for disclosing such data. The list of information and the procedure for obtaining it are established by the Personal Data Law;
- to demand from the Operator correction, blocking, or destruction of their personal data if such data are incomplete, outdated, inaccurate, unlawfully obtained, or unnecessary for the stated purpose of processing, and also to take legally prescribed measures to protect their rights;
- to require prior consent as a condition for processing personal data for the purpose of marketing goods, works, or services;
- to withdraw consent to personal data processing and to submit a request for cessation of personal data processing;
- to file a complaint with the authorized body for protection of data subjects’ rights or with a court against unlawful actions or omissions of the Operator in the processing of their personal data;
- to exercise other rights granted by the legislation of the Russian Federation.
4.2. Personal data subjects are obligated:
- to provide the Operator with accurate information about themselves;
- to inform the Operator of any corrections (updates, changes) to their personal data.
4.3. Individuals who provide the Operator with inaccurate information about themselves or data concerning another data subject without that subject’s consent shall be held liable under the legislation of the Russian Federation.
5. Principles of Personal Data Processing5.1. Personal data processing shall be carried out on a lawful and fair basis.
5.2. Personal data processing shall be limited to achieving specific, pre-defined, and lawful purposes. Processing of personal data incompatible with the purposes for which they were collected is not permitted.
5.3. Merging of databases containing personal data processed for incompatible purposes is not allowed.
5.4. Only personal data relevant to the purposes of processing shall be subject to processing.
5.5. The content and volume of processed personal data shall correspond to the stated processing purposes. Excessive processing of personal data relative to the stated purposes is not permitted.
5.6. In the course of personal data processing, accuracy, adequacy, and—where necessary—timeliness of personal data relative to the processing purposes shall be ensured. The Operator shall take necessary measures and/or ensure that such measures are taken to delete or correct incomplete or inaccurate data.
5.7. Personal data shall be stored in a form that permits identification of the data subject no longer than necessary for the purposes of processing, unless the retention period is established by federal law or by a contract to which the data subject is a party, beneficiary, or guarantor. Processed personal data shall be destroyed or depersonalized upon achievement of the processing purposes or if the need to achieve such purposes no longer exists, unless otherwise provided by federal law.
6. Purposes of Personal Data ProcessingPurpose of processing | Informing the User by sending electronic mail |
Personal data processed | Full name (first name, patronymic, last name) email address phone numbers |
Legal basis | Operator’s charter (founding) documents |
Types of personal data processing | Collection, recording, systematization, accumulation, storage, destruction, and depersonalization of personal data |
7.1. Personal data processing is carried out based on the data subject’s consent to the processing of their personal data.
7.2. Personal data processing is necessary to fulfill purposes stipulated by an international treaty of the Russian Federation or federal law, or to perform functions, powers, and duties assigned to the Operator by the legislation of the Russian Federation.
7.3. Personal data processing is necessary for the administration of justice, enforcement of a judicial act, or enforcement of an act issued by another authority or official that must be executed under Russian legislation on enforcement proceedings.
7.4. Personal data processing is necessary for the performance of a contract to which the data subject is a party, beneficiary, or guarantor, or for concluding a contract at the data subject’s initiative or a contract under which the data subject will be a beneficiary or guarantor.
7.5. Personal data processing is necessary to exercise the rights and legitimate interests of the Operator or third parties, or to achieve purposes of public importance, provided that the rights and freedoms of the data subject are not violated.
7.6. Processing concerns personal data made publicly available by the data subject or at their request (hereinafter referred to as publicly available personal data).
7.7. Processing concerns personal data subject to publication or mandatory disclosure under federal law.
8. Procedure for Collection, Storage, Transmission, and Other Types of Personal Data ProcessingThe security of personal data processed by the Operator is ensured through the implementation of legal, organizational, and technical measures necessary to fully comply with current legislation on personal data protection.
8.1. The Operator ensures the confidentiality of personal data and takes all possible measures to prevent unauthorized access to personal data.
8.2. The User’s personal data shall never be disclosed to third parties under any circumstances, except where required by applicable law or where the data subject has granted the Operator consent to disclose data to a third party for the performance of obligations under a civil law contract.
8.3. If inaccuracies are identified in personal data, the User may update them independently by sending a notification to the Operator’s email address info@mphelp.pro with the subject line “Update of Personal Data.”
8.4. The duration of personal data processing is determined by the achievement of the purposes for which the data were collected, unless a different term is established by a contract or applicable law. The User may withdraw consent to personal data processing at any time by sending a notification via email to the Operator’s address info@mphelp.pro with the subject line “Withdrawal of Consent to Personal Data Processing.”
8.5. All information collected by third-party services—including payment systems, communication platforms, and other service providers—is stored and processed by those entities (Operators) in accordance with their User Agreements and Privacy Policies. The personal data subject is responsible for reviewing and agreeing to those documents. The Operator is not liable for the actions of third parties, including the service providers mentioned in this paragraph.
8.6. Restrictions imposed by the data subject on the transfer (except for granting access), processing, or conditions of processing (except for granting access) of personal data authorized for dissemination shall not apply in cases where personal data processing serves state, public, or other legally recognized public interests as defined by the legislation of the Russian Federation.
8.7. The Operator ensures the confidentiality of personal data during processing.
8.8. The Operator stores personal data in a form permitting identification of the data subject no longer than necessary for the purposes of processing, unless a retention period is established by federal law or by a contract to which the data subject is a party, beneficiary, or guarantor.
8.9. Grounds for termination of personal data processing may include achievement of processing purposes, expiration of the data subject’s consent, withdrawal of consent by the data subject or a request to cease processing, or discovery of unlawful personal data processing.
9. List of Actions Performed by the Operator with Received Personal Data9.1. The Operator carries out collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transmission (dissemination, provision, access), depersonalization, blocking, deletion, and destruction of personal data.
9.2. The Operator performs automated personal data processing with or without the use of information and telecommunication networks for receipt and/or transmission of the obtained information.
10. Cross-Border Transfer of Personal Data
10.1. Prior to commencing cross-border transfer of personal data, the Operator is required to notify the authorized body for protection of data subjects’ rights of its intention to carry out such transfer (this notification is submitted separately from the notification of intent to process personal data).
10.2. Before submitting the aforementioned notification, the Operator must obtain relevant information from the foreign state authorities, foreign individuals, or foreign legal entities to which the cross-border transfer of personal data is planned.
11. Confidentiality of Personal DataThe Operator and any other persons who gain access to personal data are obligated not to disclose or disseminate such data to third parties without the data subject’s consent, unless otherwise required by federal law.
12. Final Provisions12.1. The User may obtain clarifications on any questions concerning the processing of their personal data by contacting the Operator via email at info@mphelp.pro.
12.2. This document will reflect any changes to the Operator’s personal data processing policy. The policy remains in effect indefinitely until replaced by a new version.
12.3. The current version of the Policy is publicly available on the internet at
http://mphelp.pro/privacy.